Friday, January 18, 2019

Journal Reflection: Institutional Culture

The beginning of this week was my orientation for the new job position I just started at a research institute associated with larger hospital. What was cool about this orientation was that they had all types of new hires in one orientation. Our group, which the facilitators said was a big group, included everyone from vascular surgeons to Business development specialists, and everyone in between. The majority of the orientation was focused on teaching us n00bs about the institutional culture. The culture at this institution, as they thought it, is one of respect and service. They demonstrated how it is imperative that employees display this through their behaviours. This theme was constant throughout the presentations, and throughout each exercise we had to do. Examples of these behaviours were saying my pleasure after a thank you, and always guiding a lost person to their destination. While my older colleagues did kind of make fun of the orientation, I noticed that they also performed these behaviours. The funny thing was, all of us new employees had some experience that reflected the values taught in orientation.  It is very telling that many of us were surprised that people actually practice what they preached. But even more so it says something about the institutional culture. Maybe I drank the kool-aid a little too fast, but I feel like I'm glad to be part of it.


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